<em>Illustration: Rocco Fazzari</em>” /></p>
<p><em>Illustration: Rocco Fazzari</em></p>
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<p><strong>Gillard wants to be seen as the leader who delivers the policy goods but the voters may have already switched off.</strong></p>
<p>If it were not already named after George Orwell,  reversing the meaning of words for the purposes of political propaganda  might have to be named Gillardian. Consider the talking points that the  Prime Minister’s office sent to ministers on Tuesday.</p>
<p>Labor had just been dealt a cold, brutal blow by the  people of Queensland on Saturday. It went from 51 seats  to seven, so  few that it lost its status as a political party for the purposes of  Queensland electoral law. Labor’s primary vote in the state fell to a  record low of 27 per cent. But federal Labor could, at least, console  itself with the fact that its share of the national vote was higher, at  31 per cent in the most recent Newspoll.</p>
<p>Then the latest Newspoll published on Tuesday. Federal  Labor’s primary vote fell by 3 percentage points to 28. That is, not  materially better than in Queensland. It was a devastating poll. The  arguments about the difference between state and federal suddenly looked  pretty thin. Labor’s Queensland performance looked like a premonition  of its federal fate.</p>
<p>The only faint hint of any positive news for Julia  Gillard in the poll was that her approval rate became slightly less  disapproving – from a net approval rating of minus 34 to minus 27. That  still meant  public sentiment was running two-to-one against her, and  that she remained a tad more unpopular than Tony Abbott. Dismal, in  other words.</p>
<p>The Prime Minister’s office, however, saw it differently.  This was the interpretation that Gillard’s staff sent to all her  ministers on Tuesday: the Newspoll result “shows people are responding  positively to the Prime Minister’s strong leadership on the mining tax,  NBN and delivering a strong economy for working people.”</p>
<p>If that is a positive response, what would a negative one  look like? This Orwellian construction was so absurd that it had a  cheering effect, though possibly not the intended one – some ministers  laughed out loud when they read it.</p>
<p>It seemed to be the same vein of thinking that Julia  Gillard was occupying when she was asked on Monday whether she, like  Queensland’s freshly dispatched premier Anna Bligh, had a problem of  trust? Gillard answered that she would be happy to go to the next  election and ask the people to trust her.</p>
<p>This sent up a gleeful whoop in the Liberal Party, which  quickly produced a video juxtaposing her remark with her broken promise  that “there will be no carbon tax under the government I lead”.</p>
<p>And on the face of it, a Labor campaign based on the  people’s trust in Gillard does look to be ludicrously quixotic. The  basis for her unpopularity is the perception of her very absence of  trustworthiness.</p>
<p>A quick review of the evidence. A poll by Essential Media  last June found that only 30 per cent of voters agreed that she was  trustworthy, a collapse from her score of 49 when she first took the  job. Qualitative polling by both parties has found that her biggest  image problems with the electorate are that she’s seen as cold and  untrustworthy. The Australian Electoral Study, conducted at every  election by a team of academics, found that just 9 per cent of voters  agreed that the word “trustworthy” described Gillard “extremely well”.</p>
<p>This is the woman demonised at No Carbon Tax rallies and  on talkback radio by the epithet Juliar, playing to the public trust?  Why on earth? Here’s the thinking among some of Gillard’s senior staff.  Trust is an issue that haunts Gillard, but it’s an issue that can’t be  skirted: “It’s one of the things you can’t go around, you have to go  through,” said one.</p>
<p>The Gillard team well recalls how John Howard did just  that at the 2004 election against Mark Latham’s Labor. After years of  criticism that Howard was duplicitous and sneaky, over the ”never,  ever” GST, children overboard, Iraq and the non-existent weapons of  mass destruction, there was widespread incredulity when he called the  election with these words: “This election, ladies and gentlemen, will be  about trust.”</p>
<p>It worked for him. In fact, it was Howard’s biggest  election win. He won the Senate as well as the House of Representatives,  giving him untrammelled control of the Parliament for the only time in  his 11½-year  prime ministership. He asked for trust, and Australia  said, How much would you like?</p>
<p>Why did it work? First, Howard did not make it an  abstract about trust or trust in truth-telling. This is how he framed  it: “Who do you trust to keep the economy strong, and protect family  living standards? Who do you trust to keep interest rates low? Who do  you trust to lead the fight on Australia’s behalf against international  terrorism?”</p>
<p>In short, Howard made it about competence. The electorate  did not think Howard honest, but it thought him competent in delivering  economic growth and national security, the two prerequisites for a  national leader. And, of course, he was – the economy had its longest  run of growth on record under Howard and Peter Costello, and there was  no successful terrorist attack.</p>
<p>But, more than that, he made it a contrast. In a  two-party system, powerfully drawing attention to an attribute of one  leader posts an automatic contrast with the other. By emphasising his  competence, Howard was pointing up  Latham’s inexperience and  unsteadiness. It was a contrast that worked brilliantly for Howard.</p>
<p>Can it work for Gillard? Howard pulled “a judo move”, by  turning an apparent weakness into a strength, says Gillard’s adviser.  When, during the leadership challenge by Kevin Rudd, Gillard declared,  again and again, that “I am the person who gets things done”, some of  her senior staff started to think that this could be the basis for a  Gillard judo move. The guiding concept is for Gillard’s campaign to find  public perceptions of her that can be harnessed to an attractive  purpose, while simultaneously pointing up an unattractive attribute of  Tony Abbott’s. Gillard is seen as a hard worker, ambitious, a good  negotiator, and tough. The thinking is to link these attributes to  Gillard as the leader who can deliver. “People want some certainty, they  want a plan, they want someone to deliver the plan,” says one of her  advisers. “We will win on a real plan, we will win on getting things  done.”</p>
<p>This is designed to highlight by contrast the perception  that Abbott has no positive plan, only negativity, cannot get things  done, only block things getting done.</p>
<p>So when, on Monday, Gillard said she would ask for trust,  she copied the Howard playbook. She did not make it about abstract  trust or about truthtelling. This is how she framed it:</p>
<p>“I am happy now and in the 2013 election to say ‘Who do  you trust to manage the economy in the interest of working people? Who  do you trust to understand the needs of the future and the building of  that future economy? Who do you trust to spread the benefits of the  mining boom to make sure that they are shared by all Australians; who do  you trust to improve your local schools and local hospitals?’”</p>
<p>And it’s the first of these, the economy, that will, as  ever in  national politics, be the main battleground. Gillard framed it  very deliberately and very carefully and based on years of political  psychology.</p>
<p>Peter Lewis of the campaign consultancy Essential Media  Communications, the outfit that crafted the ACTU’s successful campaign  against WorkChoices, explains that the choice of words is grounded in  work by the veteran US Democratic Party pollster Vic Fingerhut: “He  showed that when you ask people, ‘Who’s best at running the economy?’,  people favour the conservatives. But when you ask, ‘Who’s best at  running the economy in the interests of working people?’, the  left-of-centre party wins.” It’s all about framing the question. “By  merely adding the words ‘for working people’ to the question ‘who is  better at managing the economy?’, Democrats pick up 30 percentage  points. This is the way that left-of-centre parties can win debates.”</p>
<p>Lewis says that Australians have a firm conviction that  social class exists despite our national narrative of egalitarianism.  Asked whether they believe social class still exists in Australia, 86  per cent of respondents to an Essential Media poll said yes, and only 8  per cent said no.</p>
<p>This, no doubt, helps explain Wayne Swan’s attacks on  billionaires as he seeks to establish a polarisation in the public mind  to the advantage of Labor. Guess how many Australians categorise  themselves as belonging to the upper class? One per cent, according to  Essential Media polling. Thirty-four per cent call themselves working  class, and 50 per cent middle class.</p>
<p>“Our reading of this,” says Lewis, “is that this is fertile ground. Class is the new black.”</p>
<p>But if Gillard, Swan and Lewis are right, then why are we  seeing poll results like this one? Asked “which party do you think  would be best at handling the Australian economy in the interests of you  and people like you?” in an Essential Media poll just this week, the  Liberal Party still won, by 41 per cent to 29.</p>
<p>The theory is not working for Labor as it is supposed to.  Similarly, Lewis points out that “on most issues, Labor is running with  stuff that rates 50 per cent plus” on a policy-by-policy measure. He  cites the mining tax, the NBN and the prospect of a national disability  insurance scheme. “But it’s not translating into electoral support.”</p>
<p>One possible conclusion is that Labor’s popular policies  are outweighed by the unpopular. But even the hyper-controversial carbon  tax still wins poll support of about 30 to 40 per cent, meaning Labor’s  most unpopular policy is nonetheless more popular than Labor itself.  Another possible conclusion is that the problem is not the product but  the salesman. Or woman.</p>
<p><strong>Peter Hartcher is the political editor.</strong></p>
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<p>Read more: <a href=http://www.smh.com.au/opinion/politics/public-boots-the-messenger-20120330-1w3jc.html#ixzz1qe4oNQMu

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